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Helping plumbing and heating businesses to manage the key operational areas of their businesses, including:
  • Customer Management
  • Stock Management
Efficiently manage your customer database and improve customer service.
Manage your Customer Database
  • Store and maintain customer details in one central place ensuring quick and easy access
  • Record essential customer information including current and scheduled jobs, job history and essential parts and gas certification details.
Optimise scheduling
  • Automatically book one- off and recurring plumbing and engineering appointments
  • Manage changes and reschedule appointments to improve field service management productivity
  • Ensure engineers have all of the required customer information they need to successfully manage the call, including call history.
Automatically produce essential business reports
  • Quick and easy access to customisable reporting provides a day to day analysis of your business and enables you to make better decisions
  • Informative customer web reports
  • Essential customer and legislative reporting can help you to provide the necessary proof to win more business.
Stock Manager provides your business with a complete logistic management system that gives you complete visibility of your inventory. It allows you to manage stock quantities and availability, track the whereabouts of stock in and out of the warehouse, prompts you to reorder stock and enables you to effectively manage warranties.
Stock Manager provides your business with a complete logistic management system that gives you complete visibility of your inventory. It allows you to manage stock quantities and availability, track the whereabouts of stock in and out of the warehouse, prompts you to reorder stock and enables you to effectively manage warranties.
  • Raise Purchase Orders
  • Track goods received notes
  • Track goods in and out of the warehouse
  • Manage returns to manufacturers
  • Manage warranties and repairs
  • Manage stock adjustments
  • Manage stock quantities and set maximum storage limits
Look at our Product Comparison to help you choose the right product for your business business
 
 
"The business benefits derived from the introduction of ServiceMan have significantly helped our business. We have been able to reduce costs through a reduction in staff, we have become operationally efficient and we are able to seamlessly demonstrate accountability to our clients."
Dave Manley, Director, MHL
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